Salon Client Care: How to Maximize Your Potential for Success

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(Paperback)- This new book is a comprehensive guide to customer service and client care for the salon industry. Readers learn how to build and retain a strong customer base, communicate effectively with clients, and generate an ideal salon ambiance. Complete with statistics, tips on computer software for salon use, and suggestions for staff maintenance, this resource contains all of the essential information on how to operate a successful salon. Just some of what you will learn includes: -How to store and access key information about your clients -How to build your client base and keep them coming back -How to select the most valuable, easy-to-use software programs for salon marketing -How to smoothly and effectively implement change in your salon

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( 1 reviews )

( 1 of 2 found this review helpful ) Posted: Oct 6 2006

At first, when I received the book, I thought: what a waste of money! The printing is ugly, it looks like fotocopies. This is about beauty... With such an ugly book what can they teach me abou it. But when I started to read it, I found very useful tips for the salon that my wife and I own. I bought other books on the subject, but this has a more practical, empirical approach. The theoretical side is not strong, but I was not looking for that.

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Author:	J. Elaine Spear
Number Of Pages:	160
Category:	Paperback
Brand:	Milady
Dewey Decimal Number:	646.72
Label:	Milady
Manufacturer:	Milady
Product Group:	Book
Publication Date:	1999-01-27
Edition:	1