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The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results

The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results

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(Hardcover)-Financial professionals realize that today, with money tight and customers skeptical, they need to become much better informed about how to create an image, sell themselves, and market their services. Marketing is an essential component of any financial servicewhether one is an independent adviser or is at a large institutional firmand the challenges and requirements inherent in marketing money are unique, numerous, and onerous. The Financial Services Marketing Handbook gives financial professionals invaluable information on how to target, win, and retain profitable customers. It provides an overview of the basic marketing functionssegmentation, positioning, brand building, situational analyses, and tactical planningas they relate specifically to the financial services industry. By citing case studies from companies including Capital One, Schwab, and Vanguard that show what has worked and, more tellingly, what hasn't, it demonstrates how marketers can effectively utilize tools ranging from advertising and public relations to direct mail and the Internet. It's a handbook readers will turn to again and again.
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User Reviews for The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results

Overall Rating: Star FullStar FullStar FullStar EmptyStar Empty ( 4 reviews )
  1. Star FullStar EmptyStar EmptyStar EmptyStar Empty ( 0 of 4 found this review helpful ) Posted: Mar 7 2007

    Sorry - this book purchase was a gift and as yet the recipient has not given me any feedback; I'm not even sure if she's started reading it, so I'm unable to submit a review of the book's contents at this time.

  2. Star FullStar FullStar EmptyStar EmptyStar Empty ( 5 of 5 found this review helpful ) Posted: Sep 16 2005

    Summary: This book provides a very generalized overview of 1) how to prepare a marketing plan, and 2) a variety of marketing tactics from advertising to sponsorship, the internet and sales strategies. Review: For the independent financial services sales rep that has very little background in marketing or sales this book may be useful. However, the book does not provide anything of value to a financial services firm of any size or any professional marketers. The book is not bad, but in my opinion (marketer working in financial services, 10+ years experience) it is really only of value to a novice independent sales professional who needs assistance with planning their own personal marketing activities. In fact, if I could make a recommendation to the authors it would be that the next version of the book should focus very specifically on just that.

  3. Star FullStar FullStar FullStar FullStar Empty ( 5 of 5 found this review helpful ) Posted: Dec 22 2004

    No one claims that marketing any service is easy, but marketing financial services is especially difficult. Today, you can buy financial products - mutual funds, insurance, banking services, mortgages, credit cards - through a variety of channels and providers, often at a discount. This creates a challenge for financial marketers, who tend to rely on proven time-tested marketing techniques from other industries that are not always effective for financial products. Here, consultants Evelyn Ehrlich and Duke Fanelli present marketing basics in a financial services context. Their best material comes from short case studies or vignettes from real financial services companies. Readers may wish there were more of these since much of the marketing content is not new. This is a good basic book for newcomers to marketing in the financial services industry, but veterans will find it less valuable. We recommend it to novice marketers or to those working in financial service firms' non-marketing areas (such as operations, shareholder services or sales) who want a marketing briefing.

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Product Specs for The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results

Author: Evelyn Ehrlich Duke Fanelli
Number Of Pages: 288
Category: Hardcover
Brand: Bloomberg Press
Dewey Decimal Number: 332.10688
Label: Bloomberg Press
Manufacturer: Bloomberg Press
Product Group: Book
Publication Date: 2004-09-22
See item at: Amazon: $26.37

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